Service degradation on ["cloudus-production"]

Resolved

Major outage

Started about 1 year agoJuly 17, 2025Lasted about 6 hoursJuly 17, 20251:207:15 PMUTC

Affected

Platform

Updates

Resolved
July 17, 2025 at 7:15 PMUTC
Resolved
July 17, 2025 at 7:15 PMUTC
This incident has been resolved.
Update
July 17, 2025 at 6:25 PMUTC
Update
July 17, 2025 at 6:25 PMUTC
We'd like to inform you that we detected a Service Degradation. 3rd party clients are affected all the time - Webmail should work partly. We apologize for any inconvenience this Degradation may create and will give you an update as soon as possible.
Update
July 17, 2025 at 1:45 PMUTC
Update
July 17, 2025 at 1:45 PMUTC
[We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.](https://eu.oxcloud-status.net/cmd7fv2ch00feqe4oebfz8mrj)
Update
July 17, 2025 at 1:20 PMUTC
Update
July 17, 2025 at 1:20 PMUTC
Investigating
July 17, 2025 at 1:20 PMUTC
Investigating
July 17, 2025 at 1:20 PMUTC
We are currently investigating this incident.

cloud-us - Service degradation on ["cloudus-production"] – Incident details