202508014200487 - Service degradation on ["cloudus-production"]
Resolved·Major outage·2 hours 56 minutesAugust 01, 202510:31 PMAugust 02, 20251:27 AMUTC
- Resolved · UTCThe Service Degradation has been closed.
- Monitoring · UTCThe Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
- Update · UTCWe still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
- Identified · UTCWe still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
- Monitoring · UTCThe Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
- Update · UTCWe still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
- Identified · UTCA Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.