cloud-us - Customers are unable to log in – Incident details

All systems operational

Customers are unable to log in

Resolved
Degraded performance
Started about 2 months agoLasted about 5 hours

Affected

Platform

Degraded performance from 2:50 PM to 7:24 PM, Operational from 7:24 PM to 8:07 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    We are currently working on fixing the problem asap

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