cloud-us Status - Incident history https://us.oxcloud-status.net cloud-us Thu, 4 Jun 2026 06:00:00 +0000 Advance Notice - Upcoming Deployment of OX App Suite in June Type: Maintenance Affected Components: Platform Jun 4, 06:00:00 GMT+0 - Identified - We want to notify you about the approaching maintenance window for upgrading OX Cloud to OX App Suite v8.49 in June. Open-Xchange will provide detailed release notes, a summary of the changes, and the confirmed start time for the maintenance shortly. Type: Maintenance

Affected Components:

<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - We want to notify you about the approaching maintenance window for upgrading OX Cloud to OX App Suite v8.49 in June. Open-Xchange will provide detailed release notes, a summary of the changes, and the confirmed start time for the maintenance shortly..</p> ]]> Thu, 4 Jun 2026 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmol52dkn07pkzrsos0aehl6l https://us.oxcloud-status.net/maintenance/cmol52dkn07pkzrsos0aehl6l Infrastructure Maintenance May 20th Type: Maintenance Affected Components: Platform May 20, 05:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Affected Components:

<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Wed, 20 May 2026 05:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmp4261qu0083qoju0m8szkq9 https://us.oxcloud-status.net/maintenance/cmp4261qu0083qoju0m8szkq9 Infrastructure Maintenance May 19th Type: Maintenance Affected Components: Platform May 19, 06:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Affected Components:

<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Tue, 19 May 2026 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmp3wxcem007np8a0vchxrbyb https://us.oxcloud-status.net/maintenance/cmp3wxcem007np8a0vchxrbyb Infrastructure Maintenance May 12th Type: Maintenance Duration: 5 hours and 15 minutes Affected Components: SMTP, IMAP, POP3, HTTP, PROVISIONING, Platform May 12, 23:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. May 12, 23:00:01 GMT+0 - Identified - Maintenance is now in progress May 13, 04:15:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 5 hours and 15 minutes

Affected Components: , , , , ,

<p><small>May <var data-var='date'> 12</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>04:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 12 May 2026 23:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmotly9lw09dum10p3hr648a5 https://us.oxcloud-status.net/maintenance/cmotly9lw09dum10p3hr648a5 Infrastructure Maintenance May 04th Type: Maintenance Duration: 6 hours Affected Components: Platform May 4, 23:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. May 4, 23:00:01 GMT+0 - Identified - Maintenance is now in progress May 5, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>May <var data-var='date'> 4</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 5</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 4 May 2026 23:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmok1vhrg0cbitpk78hmuwdfm https://us.oxcloud-status.net/maintenance/cmok1vhrg0cbitpk78hmuwdfm Deployment Window for OX App Suite v8.48 Type: Maintenance Duration: 2 hours Affected Components: Platform Apr 27, 09:32:16 GMT+0 - Identified - Please be advised that the planned and previously communicated maintenance window will begin one hour earlier than originally scheduled. The planned changes will be carried out as previously communicated, and the duration of the maintenance window remains unchanged. Apr 30, 05:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- Since our planned sunsetting of our OX Sync App at the end of 2025, Android users have had to rely on third-party apps to synchronize contacts and calendars to their Android devices over CalDAV and CardDAV. In close partnership with bitfire web engineering GmbH, we now recommend users download its free-of-charge DAVx⁵ Select app from the Google Play Store, which will allow them to synchronize contacts and calendars between OX App Suite and Android devices. Starting with OX App Suite v8.48, our "Connect Your Device Wizard" provides an easy way to configure bitfire's DAVx⁵ Select app from within OX App Suite. Users will benefit from a guided onboarding process, making it easier than ever to configure synchronization in just a few steps. More information can be found in our latest OX Blog post here: <https://blog.open-xchange.com/introducing-davx-select-a-seamless-new-android-sync-experience-for-ox-app-suite> \- Renamed Vacation notice to Automatic Replies to better cover professional and personal use cases. \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.48/changelogs/ui.html> and <https://documentation.open-xchange.com/appsuite/releases/8.48/changelogs/middleware.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.48/> Expected Impact: \- No user impact is expected Apr 30, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 30, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Apr <var data-var='date'> 27</var>, <var data-var='time'>09:32:16</var> GMT+0</small><br><strong>Identified</strong> - Please be advised that the planned and previously communicated maintenance window will begin one hour earlier than originally scheduled. The planned changes will be carried out as previously communicated, and the duration of the maintenance window remains unchanged..</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- Since our planned sunsetting of our OX Sync App at the end of 2025, Android users have had to rely on third-party apps to synchronize contacts and calendars to their Android devices over CalDAV and CardDAV. In close partnership with bitfire web engineering GmbH, we now recommend users download its free-of-charge DAVx⁵ Select app from the Google Play Store, which will allow them to synchronize contacts and calendars between OX App Suite and Android devices. Starting with OX App Suite v8.48, our "Connect Your Device Wizard" provides an easy way to configure bitfire's DAVx⁵ Select app from within OX App Suite. Users will benefit from a guided onboarding process, making it easier than ever to configure synchronization in just a few steps. More information can be found in our latest OX Blog post here: <https://blog.open-xchange.com/introducing-davx-select-a-seamless-new-android-sync-experience-for-ox-app-suite> \- Renamed Vacation notice to Automatic Replies to better cover professional and personal use cases. \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.48/changelogs/ui.html> and <https://documentation.open-xchange.com/appsuite/releases/8.48/changelogs/middleware.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.48/> Expected Impact: \- No user impact is expected.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 30 Apr 2026 05:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmoa01ww7008itjdxbq3to8at https://us.oxcloud-status.net/maintenance/cmoa01ww7008itjdxbq3to8at Deployment Window for OX App Suite v8.47 Type: Maintenance Duration: 2 hours Affected Components: Platform Apr 2, 06:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- Users can now save or download emails via keyboard shortcuts. This is particularly useful for employees who regularly export messages to external systems, such as electronic archiving solutions. \- In addition, users can now join public meetings directly from team calendars with a single click. Instead of manually editing the event, adding themselves as an attendee, and accepting the appointment, they can add themselves to the attendee list in one step. \- Additionally, this OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.47/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.47/> Expected Impact: \- No user impact is expected Apr 2, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 2, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- Users can now save or download emails via keyboard shortcuts. This is particularly useful for employees who regularly export messages to external systems, such as electronic archiving solutions. \- In addition, users can now join public meetings directly from team calendars with a single click. Instead of manually editing the event, adding themselves as an attendee, and accepting the appointment, they can add themselves to the attendee list in one step. \- Additionally, this OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.47/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.47/> Expected Impact: \- No user impact is expected.</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 2 Apr 2026 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmn5w06sq0007b8x5e1gczkfc https://us.oxcloud-status.net/maintenance/cmn5w06sq0007b8x5e1gczkfc Infrastructure Maintenance for Dovecot Pro March 25th (100%) Type: Maintenance Duration: 4 hours Affected Components: Platform Mar 25, 06:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Mar 25, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 25, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 25 Mar 2026 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmmvvp5mt06pvrm0qdildrecw https://us.oxcloud-status.net/maintenance/cmmvvp5mt06pvrm0qdildrecw Infrastructure Maintenance for Dovecot Pro March 18th (50%) Type: Maintenance Duration: 4 hours Affected Components: Platform Mar 18, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 18, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 18, 06:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Wed, 18 Mar 2026 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmmlwmfwn09d3129qocyc3szm https://us.oxcloud-status.net/maintenance/cmmlwmfwn09d3129qocyc3szm Infrastructure Maintenance for Dovecot Pro March 11th (10%) Type: Maintenance Duration: 4 hours Affected Components: Platform Mar 11, 06:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Mar 11, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 11, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 11</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 11 Mar 2026 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmmbya0r90odny2o0bl89vslh https://us.oxcloud-status.net/maintenance/cmmbya0r90odny2o0bl89vslh Infrastructure Maintenance March 03rd Type: Maintenance Duration: 1 hour Affected Components: SMTP, IMAP, POP3, HTTP, PROVISIONING, Platform Mar 3, 07:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Mar 3, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 3, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , , , ,

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 3 Mar 2026 07:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmm1wmm6m00p1q7jx7e3utlaw https://us.oxcloud-status.net/maintenance/cmm1wmm6m00p1q7jx7e3utlaw Deployment Window for OX App Suite v8.46 Type: Maintenance Duration: 2 hours Affected Components: Platform Feb 26, 07:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- This OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.46/changelogs/ui.html> \- With this release, Open-Xchange adds support for Brand Indicators for Message Identification (BIMI). Activation will take place during an upcoming maintenance window. Open-Xchange will provide further details ahead of the deployment on the OX Cloud platform. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.46/> Expected Impact: \- No user impact is expected Feb 26, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 26, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- This OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.46/changelogs/ui.html> \- With this release, Open-Xchange adds support for Brand Indicators for Message Identification (BIMI). Activation will take place during an upcoming maintenance window. Open-Xchange will provide further details ahead of the deployment on the OX Cloud platform. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.46/> Expected Impact: \- No user impact is expected.</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 26 Feb 2026 07:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmlkrnrsj0086dvgo2n8kd2w5 https://us.oxcloud-status.net/maintenance/cmlkrnrsj0086dvgo2n8kd2w5 Infrastructure Maintenance for Dovecot Pro February 04th (100%) Type: Maintenance Duration: 4 hours Affected Components: Platform Feb 4, 06:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Feb 4, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 4, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 4 Feb 2026 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmkxwfbwj08h5vqphekmmsz7b https://us.oxcloud-status.net/maintenance/cmkxwfbwj08h5vqphekmmsz7b Deployment Window for OX App Suite v8.45 Type: Maintenance Duration: 2 hours Affected Components: Platform Jan 29, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 29, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 29, 07:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- This release introduces Email Snooze, a new way to manage your inbox by temporarily setting messages aside until you’re ready to deal with them. Snoozed emails return at the time you choose, helping you stay focused and keeping your inbox organized. The functionality will be available exclusively for all OX Cloud users with the Productivity package. \- This OX App Suite release brings a range of user experience improvements across mail, calendar and portal components. The overall interface behaves more consistently, accessibility has been improved — including refinements to keyboard navigation and focus handling. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.45/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.45/> Expected Impact: \- No user impact is expected Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- This release introduces Email Snooze, a new way to manage your inbox by temporarily setting messages aside until you’re ready to deal with them. Snoozed emails return at the time you choose, helping you stay focused and keeping your inbox organized. The functionality will be available exclusively for all OX Cloud users with the Productivity package. \- This OX App Suite release brings a range of user experience improvements across mail, calendar and portal components. The overall interface behaves more consistently, accessibility has been improved — including refinements to keyboard navigation and focus handling. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.45/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.45/> Expected Impact: \- No user impact is expected.</p> ]]> Thu, 29 Jan 2026 07:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmknvkpik09p1fzzymsa88h3e https://us.oxcloud-status.net/maintenance/cmknvkpik09p1fzzymsa88h3e Infrastructure Maintenance for Dovecot Pro January 28th (50%) Type: Maintenance Duration: 4 hours Affected Components: Platform Jan 28, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 28, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 28, 06:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Wed, 28 Jan 2026 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmkpb61e206gatordbu7uv473 https://us.oxcloud-status.net/maintenance/cmkpb61e206gatordbu7uv473 Infrastructure Maintenance for Dovecot Pro January 21st (10%) Type: Maintenance Duration: 4 hours Affected Components: Platform Jan 21, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 21, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 21, 06:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Wed, 21 Jan 2026 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmke13bkm086v13pklkmnst56 https://us.oxcloud-status.net/maintenance/cmke13bkm086v13pklkmnst56 Deployment Window for OX App Suite v8.44 Type: Maintenance Duration: 2 hours Affected Components: Platform Dec 17, 07:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.44/> Expected Impact: \- No user impact is expected Dec 17, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 17, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.44/> Expected Impact: \- No user impact is expected.</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 17 Dec 2025 07:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmj02isjy00cg81ikj8dc8m98 https://us.oxcloud-status.net/maintenance/cmj02isjy00cg81ikj8dc8m98 Infrastructure Maintenance December 12th Type: Maintenance Duration: 2 hours Affected Components: Platform Dec 12, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 12, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Dec 12, 04:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 12</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Fri, 12 Dec 2025 04:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmixbz46002blg1p7yhs3xv94 https://us.oxcloud-status.net/maintenance/cmixbz46002blg1p7yhs3xv94 Infrastructure Maintenance December 10th Type: Maintenance Duration: 4 hours Affected Components: Platform Dec 10, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 10, 08:00:00 GMT+0 - Completed - Maintenance has completed successfully Dec 10, 04:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Wed, 10 Dec 2025 04:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmit2tbr00bevki21nstqwg1x https://us.oxcloud-status.net/maintenance/cmit2tbr00bevki21nstqwg1x Deployment Window for OX App Suite v8.44 Type: Maintenance Duration: 2 hours Affected Components: Platform Dec 4, 07:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.44/> Expected Impact: \- No user impact is expected Dec 4, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 4, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.44/> Expected Impact: \- No user impact is expected.</p> <p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 4 Dec 2025 07:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmig2xboc00wf2xsx59cuhrnx https://us.oxcloud-status.net/maintenance/cmig2xboc00wf2xsx59cuhrnx 202511304200203 - Service degradation on ["cloudus-production"] Type: Incident Duration: 8 days, 20 hours and 52 minutes Dec 1, 17:05:32 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Dec 10, 13:57:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 days, 20 hours and 52 minutes

<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>17:05:32</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>13:57:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 1 Dec 2025 17:05:32 +0000 https://us.oxcloud-status.net/incident/cmineh82200acbtjiws9wl3ve https://us.oxcloud-status.net/incident/cmineh82200acbtjiws9wl3ve 202511304200203 - Service degradation on ["cloudus-production"] Type: Incident Duration: 2 minutes Nov 30, 17:40:00 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Nov 30, 18:40:00 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 2 minutes

<p><small>Nov <var data-var='date'> 30</var>, <var data-var='time'>17:40:00</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Nov <var data-var='date'> 30</var>, <var data-var='time'>18:40:00</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Sun, 30 Nov 2025 17:40:00 +0000 https://us.oxcloud-status.net/incident/cmimbbuu10emjj8go7x3yn4bc https://us.oxcloud-status.net/incident/cmimbbuu10emjj8go7x3yn4bc Infrastructure Maintenance November 20th Type: Maintenance Duration: 5 hours Affected Components: Platform Nov 20, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 20, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 20, 06:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 5 hours

Affected Components:

<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Thu, 20 Nov 2025 06:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmhul4ii80063s4dqpqpyxcj7 https://us.oxcloud-status.net/maintenance/cmhul4ii80063s4dqpqpyxcj7 Deployment Window for OX App Suite v8.43 Type: Maintenance Duration: 2 hours Affected Components: Platform Nov 5, 07:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar and task features. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.43/changelogs/ui.html#fixed> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.43/> Expected Impact \- No user impact is expected Nov 5, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 5, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar and task features. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.43/changelogs/ui.html#fixed> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.43/> Expected Impact \- No user impact is expected.</p> <p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 5 Nov 2025 07:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmhbuhhfm012f13l4q5itisux https://us.oxcloud-status.net/maintenance/cmhbuhhfm012f13l4q5itisux Infrastructure Maintenance November 04th Type: Maintenance Duration: 4 hours Affected Components: Platform Nov 4, 02:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Nov 4, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 4, 06:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 4 Nov 2025 02:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmhdh1hqy016xvtolbiiwe6gv https://us.oxcloud-status.net/maintenance/cmhdh1hqy016xvtolbiiwe6gv Deployment Window for OX App Suite v8.43 Type: Maintenance Duration: 1 minute Affected Components: Platform Oct 29, 07:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar and task features. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.43/changelogs/ui.html#fixed> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.43/> Expected Impact \- No user impact is expected Oct 29, 06:32:06 GMT+0 - Identified - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly. Oct 29, 06:32:46 GMT+0 - Completed - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly. Type: Maintenance

Duration: 1 minute

Affected Components:

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar and task features. A list of all improvements can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.43/changelogs/ui.html#fixed> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.43/> Expected Impact \- No user impact is expected.</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>06:32:06</var> GMT+0</small><br><strong>Identified</strong> - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>06:32:46</var> GMT+0</small><br><strong>Completed</strong> - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly..</p> ]]> Wed, 29 Oct 2025 07:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmh0kfeyf00ba38srpgdi9ofs https://us.oxcloud-status.net/maintenance/cmh0kfeyf00ba38srpgdi9ofs 202510294200118 - Service degradation on ["cloudus-production"] Type: Incident Duration: 17 minutes Oct 29, 04:38:00 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Oct 29, 06:03:38 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Oct 29, 06:06:22 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 17 minutes

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>04:38:00</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>06:03:38</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>06:06:22</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Wed, 29 Oct 2025 04:38:00 +0000 https://us.oxcloud-status.net/incident/cmhbkshe4003tcbubtig0xn6e https://us.oxcloud-status.net/incident/cmhbkshe4003tcbubtig0xn6e Infrastructure Maintenance October 29th Type: Maintenance Duration: 4 hours Affected Components: Platform Oct 29, 01:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Oct 29, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 29, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Oct 2025 01:00:00 +0000 https://us.oxcloud-status.net/maintenance/cmh0jwrl7003sm2i91vzx9th4 https://us.oxcloud-status.net/maintenance/cmh0jwrl7003sm2i91vzx9th4 202510114200305 - Service degradation on ["cloudus-production"] Type: Incident Duration: 3 hours and 23 minutes Oct 11, 18:30:00 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Oct 11, 19:54:05 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Oct 11, 20:40:08 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Oct 11, 20:53:36 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Oct 11, 21:53:16 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 3 hours and 23 minutes

<p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>19:54:05</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>20:40:08</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>20:53:36</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>21:53:16</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Sat, 11 Oct 2025 18:30:00 +0000 https://us.oxcloud-status.net/incident/cmgmoycxk03dy1bmugvtzksnp https://us.oxcloud-status.net/incident/cmgmoycxk03dy1bmugvtzksnp Customers are unable to log in Type: Incident Duration: 5 hours and 17 minutes Affected Components: Platform Sep 1, 19:24:12 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 1, 18:50:21 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 1, 17:30:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 1, 14:50:00 GMT+0 - Identified - We are currently working on fixing the problem asap Sep 1, 18:26:26 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 1, 20:07:17 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 17 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>19:24:12</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>18:50:21</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>14:50:00</var> GMT+0</small><br><strong>Identified</strong> - We are currently working on fixing the problem asap.</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>18:26:26</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>20:07:17</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 1 Sep 2025 14:50:00 +0000 https://us.oxcloud-status.net/incident/cmf1fwntb002e10hfawpbwjhc https://us.oxcloud-status.net/incident/cmf1fwntb002e10hfawpbwjhc 202508064200221 - Service degradation on ["cloudus-production"] Type: Incident Duration: 1 minute Affected Components: Platform Aug 6, 11:00:00 GMT+0 - Resolved - The Service Degradation has been closed. Aug 6, 10:35:00 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>10:35:00</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> ]]> Wed, 6 Aug 2025 10:35:00 +0000 https://us.oxcloud-status.net/incident/cmdzx3r2000emyzltd06tjxfk https://us.oxcloud-status.net/incident/cmdzx3r2000emyzltd06tjxfk 202508014200487 - Service degradation on ["cloudus-production"] Type: Incident Duration: 2 hours and 56 minutes Aug 2, 01:27:36 GMT+0 - Resolved - The Service Degradation has been closed. Aug 1, 22:31:30 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Aug 1, 22:53:04 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Aug 1, 23:02:37 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Aug 1, 23:39:14 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Aug 2, 00:26:55 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Aug 2, 00:49:49 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Type: Incident

Duration: 2 hours and 56 minutes

<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>01:27:36</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>22:31:30</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>22:53:04</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>23:02:37</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>23:39:14</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>00:26:55</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>00:49:49</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> ]]> Fri, 1 Aug 2025 22:31:30 +0000 https://us.oxcloud-status.net/incident/cmdteei1q005tgtfjr2ky8gtj https://us.oxcloud-status.net/incident/cmdteei1q005tgtfjr2ky8gtj Service degradation on ["cloudus-production"] Type: Incident Duration: 5 hours and 55 minutes Affected Components: Platform Jul 17, 13:45:00 GMT+0 - Investigating - \[We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.\](https://eu.oxcloud-status.net/cmd7fv2ch00feqe4oebfz8mrj) Jul 17, 13:20:00 GMT+0 - Investigating - Jul 17, 13:20:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 17, 18:25:00 GMT+0 - Investigating - We'd like to inform you that we detected a Service Degradation. 3rd party clients are affected all the time - Webmail should work partly. We apologize for any inconvenience this Degradation may create and will give you an update as soon as possible. Jul 17, 19:15:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 55 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>13:45:00</var> GMT+0</small><br><strong>Investigating</strong> - \[We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.\](https://eu.oxcloud-status.net/cmd7fv2ch00feqe4oebfz8mrj).</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>13:20:00</var> GMT+0</small><br><strong>Investigating</strong> - .</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>13:20:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>18:25:00</var> GMT+0</small><br><strong>Investigating</strong> - We'd like to inform you that we detected a Service Degradation. 3rd party clients are affected all the time - Webmail should work partly. We apologize for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>19:15:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 17 Jul 2025 13:20:00 +0000 https://us.oxcloud-status.net/incident/cmd87ktb6008d11arh0dokkxp https://us.oxcloud-status.net/incident/cmd87ktb6008d11arh0dokkxp