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Oct 2025
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Notice history

Dec 2025

Deployment Window for OX App Suite v8.44
Scheduled for December 17, 2025 at 7:00 AM – 9:00 AM about 2 hours
Infrastructure Maintenance December 12th
  • Completed
    December 12, 2025 at 6:00 AM
    Completed
    December 12, 2025 at 6:00 AM
    Maintenance has completed successfully
  • In progress
    December 12, 2025 at 4:00 AM
    In progress
    December 12, 2025 at 4:00 AM
    Maintenance is now in progress
  • Planned
    December 12, 2025 at 4:00 AM
    Planned
    December 12, 2025 at 4:00 AM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Infrastructure Maintenance December 10th
  • Completed
    December 10, 2025 at 8:00 AM
    Completed
    December 10, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    December 10, 2025 at 4:00 AM
    In progress
    December 10, 2025 at 4:00 AM
    Maintenance is now in progress
  • Planned
    December 10, 2025 at 4:00 AM
    Planned
    December 10, 2025 at 4:00 AM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Deployment Window for OX App Suite v8.44
  • Completed
    December 04, 2025 at 9:00 AM
    Completed
    December 04, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    December 04, 2025 at 7:00 AM
    In progress
    December 04, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    December 04, 2025 at 7:00 AM
    Planned
    December 04, 2025 at 7:00 AM

    This OX Cloud platform update includes the following main features:

    - A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar, and task features. A list of all improvement can be found here: https://documentation.open-xchange.com/appsuite/releases/8.44/changelogs/ui.html

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.44/

    Expected Impact:

    - No user impact is expected

202511304200203 - Service degradation on ["cloudus-production"]
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.

Nov 2025

202511304200203 - Service degradation on ["cloudus-production"]
  • Resolved
    Resolved
    The Service Degradation has been closed.
  • Identified
    Identified
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.
Infrastructure Maintenance November 20th
  • Completed
    November 20, 2025 at 11:00 AM
    Completed
    November 20, 2025 at 11:00 AM
    Maintenance has completed successfully
  • In progress
    November 20, 2025 at 6:00 AM
    In progress
    November 20, 2025 at 6:00 AM
    Maintenance is now in progress
  • Planned
    November 20, 2025 at 6:00 AM
    Planned
    November 20, 2025 at 6:00 AM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Deployment Window for OX App Suite v8.43
  • Completed
    November 05, 2025 at 9:00 AM
    Completed
    November 05, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    November 05, 2025 at 7:00 AM
    In progress
    November 05, 2025 at 7:00 AM
    Maintenance is now in progress
  • Planned
    November 05, 2025 at 7:00 AM
    Planned
    November 05, 2025 at 7:00 AM

    This OX Cloud platform update includes the following main features:

    - A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar and task features. A list of all improvements can be found here: https://documentation.open-xchange.com/appsuite/releases/8.43/changelogs/ui.html#fixed

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.43/

    Expected Impact

    - No user impact is expected

Infrastructure Maintenance November 04th
  • Completed
    November 04, 2025 at 6:00 AM
    Completed
    November 04, 2025 at 6:00 AM
    Maintenance has completed successfully
  • In progress
    November 04, 2025 at 2:00 AM
    In progress
    November 04, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    November 04, 2025 at 2:00 AM
    Planned
    November 04, 2025 at 2:00 AM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Oct 2025

Deployment Window for OX App Suite v8.43
  • Planned
    October 29, 2025 at 7:00 AM
    Planned
    October 29, 2025 at 7:00 AM

    This OX Cloud platform update includes the following main features:

    - A wide range of fixes improving accessibility, consistency, and reliability across mail, calendar and task features. A list of all improvements can be found here: https://documentation.open-xchange.com/appsuite/releases/8.43/changelogs/ui.html#fixed

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.43/

    Expected Impact

    - No user impact is expected

  • Completed
    October 29, 2025 at 6:32 AM
    Completed
    October 29, 2025 at 6:32 AM

    The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly.

  • In progress
    October 29, 2025 at 6:32 AM
    In progress
    October 29, 2025 at 6:32 AM

    The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly.

202510294200118 - Service degradation on ["cloudus-production"]
  • Resolved
    Resolved
    The Service Degradation has been closed.
  • Monitoring
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • Identified
    Identified
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.
Infrastructure Maintenance October 29th
  • Completed
    October 29, 2025 at 5:00 AM
    Completed
    October 29, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    October 29, 2025 at 1:00 AM
    In progress
    October 29, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    October 29, 2025 at 1:00 AM
    Planned
    October 29, 2025 at 1:00 AM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Infrastructure Maintenance for Dovecot Pro October 15th (100%)
  • Completed
    October 15, 2025 at 8:00 AM
    Completed
    October 15, 2025 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    October 15, 2025 at 5:00 AM
    In progress
    October 15, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    October 15, 2025 at 5:00 AM
    Planned
    October 15, 2025 at 5:00 AM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Infrastructure Maintenance for Dovecot Pro October 14th (50%)
  • Completed
    October 14, 2025 at 8:00 AM
    Completed
    October 14, 2025 at 8:00 AM
    Maintenance is now in progress
  • In progress
    October 14, 2025 at 5:00 AM
    In progress
    October 14, 2025 at 5:00 AM
    Maintenance is now in progress
  • Planned
    October 14, 2025 at 5:00 AM
    Planned
    October 14, 2025 at 5:00 AM

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Oct 2025 to Dec 2025

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